This Privacy Policy describes how Samantha Wear Ltd (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from SamanthaWear.com.
1. DATA CONTROLLER
For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is: Samantha Wear Ltd 35 NENE GARDENS, FELTHAM, MIDDLESEX, UNITED KINGDOM, TW13 5PQ Email: payment@samanthawear.com
2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Order Information: We collect your name, billing address, shipping address, payment information (processed securely via Stripe), email address, and phone number.
Device Information: We automatically collect information such as your IP address, browser type, and cookies to help us load the Site accurately for you and perform analytics.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes:
Processing payments and fulfilling orders.
Arranging for shipping and providing you with invoices/order confirmations.
Communicating with you and screening our orders for potential risk or fraud.
Providing you with information or advertising relating to our products (only with your consent).
4. SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
Payment Processing: We use Stripe to process your payment information. We do not store your full credit card details on our servers. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
Logistics: We share your name and address with our shipping partners to deliver your items.
Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
5. YOUR RIGHTS (UK GDPR)
If you are a resident of the United Kingdom or the EEA, you have the following rights regarding your personal information:
The right to access the personal information we hold about you.
The right to rectification (to correct inaccurate data).
The right to erasure (the “right to be forgotten”).
The right to restrict or object to certain processing of your data.
The right to data portability.
To exercise these rights, please contact us at payment@samanthawear.com.
6. COOKIES
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device. You can control and manage cookies through your browser settings. However, removing or blocking cookies may negatively impact your user experience.
7. DATA RETENTION
When you place an order through the Site, we will retain your Personal Information for our records for as long as necessary to provide our services, or as required by UK tax and accounting laws.
8. SECURITY
We take the security of your personal information seriously. All payment transactions are encrypted using SSL technology and processed through Stripe’s secure infrastructure. We do not store sensitive payment data on our local servers.
9. CONTACT US
For more information about our privacy practices, or if you have questions or complaints, please contact us by e-mail or by mail using the details provided below:
